You are the heart of our practice and the most important piece of your own medical care, so please keep in touch with us. We want to hear suggestions about how we can best serve you and want to know about any health concerns that you may have. There are no charges for distance consultations so regular contact can help us provide you with the highest quality care and adds nothing to your costs. Thank you for helping to make us better! We look forward to serving you in any way that we can.
Please make sure that we have your current email address to be sure that you receive our email updates. All of our important information is also available here and on the bulletin board in our lobby.To Contact Your Doctor:
Patients of Dr. Ryan Kauffman, please call: 937-404-2488
Please press option #2 for after-hours emergencies
Hickory Medical Will be Closed on the Following Holidays:
Thursday, July 4th – Independence Day
Monday, September 2nd – Labor Day
Thursday, November 28th – Thanksgiving
Wednesday, December 25th – Christmas
Please call your doctor’s phone number if you have an urgent need during a holiday.
Elation Patient Passport
The Elation Passport system allows your doctor to share information with you in a secure way. Whether information from your chart, results of a test, or simply answering your questions. You are free to contact your doctor in whatever way you wish including text, email, and phone; however, when your doctor needs to respond with information protected under HIPAA, it will be by phone or through the Passport. To access the passport, click on the button below. If you have any questions about how to use it, don’t hesitate to contact us.
Hale Health App
The Hale Health app of iOS and Android is another way to communicate with us - you do not need to use it unless you want to. The app will allow you to text message us securely (which allows us to respond to you by text). It can also ask you some questions about your medical condition to help you organize your information saving time for you and for us. You are also able to send us pictures through the app.
For more information, view the Hale Health videos.